Refund policy

                                                                                                                                            

At SPACETRIPS, we carefully inspect all products before shipment. Returns and refunds are accepted only in cases where an item arrives damaged or not functioning as intended.

Return Eligibility

A return request will be approved only if:

  • The item is damaged upon arrival or does not work properly

  • The issue is reported within 30 days of delivery

  • The customer provides clear evidence of the issue (photos or video)

  • The item is returned in its original packaging

How to Request a Return

  1. Contact us at spaceatrip@yahoo.com

  2. Include your order number and clear photos or a video showing the damage or malfunction

  3. Our team will review the request and provide return instructions if approved

Refunds

  • Refunds are processed within 1–3 business days after the returned item is received and inspected

  • Refunds are issued to the original payment method